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Thank you for choosing Finders Events LLC.
Finders Events LLC operates as a dynamic online platform designed to seamlessly connect event hosts with a diverse range of vendors. Our platform serves as a digital marketplace, facilitating the discovery, interaction, and transaction between individuals or entities planning events (hereafter referred to as "Event Organizers") and various service providers (referred to as "Vendors").
This document outlines the Terms and Conditions that govern your use of our services, whether you are a Vendor offering services, an Event Organizer, or any User of our platform (“Users”).
At Finders Events LLC, we strive to create a seamless, efficient, and enjoyable experience for all our Event Organizers. Our platform is designed to facilitate easy connections, offering a diverse range of services tailored to meet the unique needs of each event.
For Our Vendors: This agreement details your responsibilities and obligations in creating and maintaining your profiles, managing content, bookings, and payments, and ensuring professional conduct in all interactions through our platform.
For Our Event Organizers: These terms set forth guidelines for using the platform, including registration, event planning, Vendor selection, payment responsibilities, and the review system.
General Provisions: Both Vendors and Event Organizers (‘Users’) should be aware of our policies on neutrality, nondiscrimination, account security, limited liabilities, and our rights to modify or discontinue services.
By accessing or using the Finders Events LLC platform, you acknowledge and agree to comply with these Terms and Conditions. Your commitment helps us maintain the quality and integrity of our services, ensuring a positive experience for all members of the Finders Events community.
Please take the time to read these terms carefully. Understanding and adhering to them is essential for a successful and enjoyable experience on our platform.
1.1 Vendor Registration: To participate on the Finders Events LLC platform, Vendors must undergo a comprehensive registration process. This process is designed to ensure the integrity and quality of our services. During registration, Vendors are required to provide accurate, complete, and current information. This includes, but is not limited to, the following:
Vendors are also encouraged to update this information regularly to ensure continued accuracy and relevance. Failure to provide accurate and current information may result in suspension or termination of the Vendor’s account.
1.2 Account Security: Vendors are responsible for creating and safeguarding their account credentials on the Finders Events LLC platform. This includes maintaining the confidentiality of passwords and other access information. Vendors should take appropriate measures to prevent unauthorized access to their account, such as:
Vendors accept full responsibility for any and all activities that occur under their account. Finders Events LLC is not liable for any loss or damage arising from the Vendor’s failure to comply with these security obligations.
2.1 Vendor Profiles: Vendors on the Finders Events LLC platform are obligated to create and regularly update their profiles to ensure they provide a true, comprehensive representation of their services. Key components of the Vendor profile include:
This comprehensive profile assists Users in making informed decisions and fosters trust and transparency on the platform.
2.2 Content Ownership: Vendors retain full ownership of all content they upload to the Finders Events LLC platform, including images, service descriptions, and portfolio materials. However, by submitting this content, Vendors automatically grant Finders Events LLC a non-exclusive, worldwide, royalty-free license. This license allows Finders Events LLC to:
This license is intended solely for the operation and promotion of the Finders Events LLC platform and does not transfer any ownership rights of the content to Finders Events LLC.
2.3 Content Accuracy: Vendors are solely responsible for ensuring that all content they provide is accurate, legal, and of high quality. This includes, but is not limited to:
Vendors are liable for any consequences arising from inaccuracies or legal issues in their content. Finders Events LLC reserves the right to remove or modify content that violates these standards or the platform’s terms of use.
3.1 Professionalism: Vendors on the Finders Events LLC platform are expected to uphold the highest standards of professionalism in all interactions with Event Organizers and other event organizers. This encompasses several key aspects:
Professional misconduct or failure to adhere to these standards may result in penalties, including account suspension or termination.
3.2 Compliance with Laws: Vendors are responsible for complying with all applicable laws, regulations, and industry standards relevant to their services. This includes, but is not limited to:
Non-compliance with legal and regulatory requirements may result in legal action against the Vendor and removal from the Finders Events LLC platform.
3.3 Vendor Availability: Vendors are expected to keep their availability status up-to-date on the platform. This includes:
Failure to accurately maintain availability information can lead to negative experiences for Event Organizers and may impact the Vendor's standing on the platform.
3.4 Vendor Communication: Effective and professional communication is crucial in the Vendor-client relationship. Vendors are required to:
Vendors who consistently fail to communicate effectively or ignore inquiries may face account suspension or removal from the platform.
4.1 Booking Process: The booking process on the Finders Events LLC platform is designed to be seamless and transparent for both Vendors and Event Organizers. Vendors acknowledge and agree to the following:
Non-compliance with the booking process can lead to penalties, including negative reviews, account suspension, or removal from the platform.
4.2 Commission: In consideration for the use of the Finders Events LLC platform and its services, vendors agree to the following commission structure:
Failure to comply with commission obligations may result in account suspension or other financial penalties.
4.3 Payment Processing: Vendors on the Finders Events LLC platform authorize the platform to handle payment processing for their services in the following manner:
Vendors must provide accurate and up-to-date payment information to facilitate this process. Delays or issues arising from incorrect payment information provided by the Vendor will not be the responsibility of Finders Events LLC.
5.1 Review System: The Finders Events LLC platform features a Review System designed to provide transparency and valuable feedback for both Vendors and Event Organizers. The following outlines the Vendor’s role and expectations within this system:
The Review System is an essential component of maintaining quality and trust within the Finders Events LLC community.
5.2 Review Disputes: While Finders Events LLC encourages open and honest feedback, it also recognizes that disputes may occasionally arise regarding reviews or ratings. In such cases, the following process applies:
This process is designed to ensure fairness and integrity in the Review System, while also protecting the rights and reputation of both Vendors and Event Organizers.
5.3 Integrity of Reviews: Vendors on the Finders Events LLC platform are expected to uphold the highest standards of honesty and integrity in relation to the Review System. The following guidelines apply:
Violation of these guidelines is considered a serious breach of the platform’s policies and may result in penalties, including but not limited to, the removal of fabricated reviews, suspension of the Vendor’s account, or legal action where applicable.
6.1 Vendor Termination: Vendors have the right to discontinue their association with the Finders Events LLC platform under the following conditions:
6.2 Platform Suspension or Termination: Finders Events LLC maintains the authority to suspend or terminate a Vendor’s account and access to the Platform under the following conditions:
All Users of the Finders Events LLC platform, including both Vendors and Event Organizers (collectively the “Users”), are subject to the following guidelines regarding the platform’s intellectual property:
Violation of these terms may result in legal action and immediate termination of the User’s account and access to the Platform.
Indemnification: Users of the Finders Events LLC platform have the following indemnification responsibilities:
No Liability for Third Parties: Finders Events LLC’s position regarding third-party liabilities is as follows:
Limitation of Liability: Regarding the extent of Finders Events LLC’s liability, the following applies:
This Agreement shall be governed by the laws of the jurisdiction where Finders Events LLC is based. Disputes related to this Agreement shall be resolved through negotiation or alternative dispute resolution methods. If unresolved, parties agree to submit to the exclusive jurisdiction of the courts in the relevant jurisdiction.
Finders Events acts as a neutral venue to facilitate connections between Event Organizers and Vendors. We are not a party to any agreements or contracts between Event Organizers and Vendors. We do not control and are not responsible for the quality, timing, legality, failure to provide, or any other aspect whatsoever of the services offered by Vendors.
Finders Events does not tolerate discrimination. Event Organizers and Vendors must provide their services and use the platform without discriminating against individuals or groups based on race, religion, national origin, disability, sexual orientation, gender, gender identity, or any other protected status.
As a User of Finders Events LLC, you bear the sole responsibility for maintaining the confidentiality of your account information, including your password. Any activity occurring under your account falls under your responsibility. We, at Finders Events LLC, cannot be held liable for any loss or damage resulting from your failure to safeguard your password or account information. Furthermore, our liability is limited in cases where incorrect or incomplete account details are provided to us, especially in situations involving payment processing to Vendors. Should the provision of inaccurate information lead to delays or errors in payments made by Finders Events LLC to Vendors, our liability remains limited. It is crucial for all information, particularly that which pertains to account and payment details, to be accurate and up-to-date to ensure smooth transactions and interactions within our platform.
Finders Events LLC reserves the full right to modify, suspend, or discontinue any of the Services offered on our Platform at any time, without prior notice to our Users. This includes making changes to existing services, introducing new offerings, or ceasing operations of certain aspects of our platform as deemed necessary. Additionally, we hold the authority to limit or terminate your access to the Services for any reason. This action may be taken in response to User conduct that we determine to be in violation of our terms and conditions, or for other reasons at our discretion. We recommend Users stay informed of any changes to our services and policies by reviewing our updates regularly.
Our Platform may feature links to third-party websites. Please be aware that Finders Events LLC does not have control over, and therefore bears no responsibility for, the content, privacy policies, or practices of these external sites. We provide these links for your convenience and information, but your interaction with any linked website is solely at your own risk. We encourage you to be aware when you leave our Platform and to read the privacy statements and terms and conditions of any other site that collects personally identifiable information.
a. Payment Responsibility: Users are obligated to settle all applicable fees outlined in agreements facilitated through the Platform, encompassing mobile applications or goods and/or services offered by Vendors. All payment, including associated taxes, must be made promptly using a valid payment method specified within the Platform. Unless expressly stated otherwise, fees are nonrefundable, quoted in U.S. Dollars, and payable by the specified methods. Any changes to debit/credit card information or suspected unauthorized access must be reported promptly to admin@findersevents.com.
b. Unpaid Fees: In the event of Unpaid Fees, all Users agree to promptly settle outstanding amounts. Additionally, interest may be charged at a rate of 2.0% per month (or the maximum allowed by law) on unpaid balances. Partial payments will be applied to recent fees, including interest. Finders Events LLC commits not to impose late fees or interest on a User's credit card. Users also agree to cover any attorney fees and collection costs incurred by Finders Events LLC and grant authorization for appropriate reports to credit agencies, financial institutions, tax agencies, and law enforcement.
c. Correction of Payment Errors: Finders Events LLC reserves the right to rectify processing errors by debiting or crediting the payment method used. Users are directed to resolve payment errors with other Users (including vendors), absolving Finders Events LLC of liability for such errors.
d. Third-Party Payment Gateway Providers: Transactions via the Platform may involve third-party payment gateway providers, subject to their terms of use and privacy policies.
e. Account Charges: Users are accountable for all charges incurred under their account. Failure to make timely payments may result in account deactivation, irrespective of the amount owed. Users are also responsible for applicable taxes on Services use, with any collected taxes added to the billing account.
f. Authorization and Payment Processing: Users expressly authorize us to debit or credit funds from their chosen payment method until preferences are modified or canceled within the Platform. Vendors bear responsibility for payment method processing fees, including payment processing and associated bank fees.
g. Automatic Membership Renewal (“Auto-Renew”): Vendors enrolling with us may be subject to automatic renewal unless otherwise specified in the agreement. Users enrolled in auto-renew programs are charged at the start of each new membership term. To avoid renewal fees, cancellation must occur before the renewal date, as specified in the agreement. Monthly or periodic payment plan cancellations may still incur charges until the originally scheduled expiration date. Renewal pricing terms are subject to change with prior notice before each billing period.
h. Cancellation Policy: All subscriptions with us are for a 12-month minimum initial term and set up to auto renew subsequently on a month-to-month basis. Upon completion of the initial term, you may request to downgrade or cancel your subscription by sending an email to admin@findersevents.com. Please be advised that we require a minimum of 5 business days before your next scheduled payment to modify your subscription.
Important Definitions
Capitalized Terms: Capitalized terms not defined herein shall hold the meanings ascribed to them in the Terms of Service.
Finders Events LLC Balance: Finders Events LLC Balance encompasses the consolidated amount of Vendor Proceeds, returned payments from canceled orders as an Event Organizer, and/or Finders Events Pro Balance as defined in the Finders Events Pro Terms of Service.
Payment Gateway Provider(s): Payment Gateway Providers are entities providing Payment Gateways on the Finders Events LLC platform. These services include collecting funds from Event Organizers, remitting and withdrawing funds to Vendors, currency exchange services, and holding funds related to Finders Events LLC Balances.
Proceeds: Proceeds refer to the monetary compensation earned by Vendors from completed orders, which can be withdrawn or utilized for purchases on Finders Events LLC, subject to these Terms.
a) Receiving Payments
General: For each successfully completed booking, Vendors are credited with proceeds equal to 85% of the purchase amount.
Finders Events LLC credits Vendors upon booking completion, as defined in the “Booking and Payments” section.
Vendors bear responsibility for direct or indirect taxes applicable based on residency or location, and assure compliance with tax obligations.
b) Appointment as Limited Payment Collection Agent: Vendors appoint Finders Events LLC as their limited authorized payment collection agent, facilitating payments from Event Organizers and remitting them to Vendors. Event Organizer payments to Finders Events LLC are deemed equivalent to payments made directly to Vendors. In case Finders Events LLC fails to remit amounts to Vendors, Vendors have recourse solely against Finders Events LLC.
Finders Events LLC may articulate the terms herein in various service-related documents as deemed necessary.
Finders Events LLC collaborates with Payment Gateways Providers for payment collection, transfer, and fund holding.
c) Withdrawing Proceeds
To withdraw proceeds, Vendors must have an account with a Finders Events LLC Payment Gateway Provider. All eligible funds for withdrawal are held with Finders Events LLC’s Payment Gateways Provider.
Vendors associate their Finders Events LLC profile with one account per withdrawal method. Proceeds are available for withdrawal after a safety clearance period of 14 days post-order completion.
Withdrawal fees vary based on the method chosen and are irreversible once initiated. Security concerns may temporarily disable withdrawal capabilities.
Disabled account withdrawals are subject to a 90-day safety period post-verification.
d) Withdrawal Methods
PayPal: Withdraw to PayPal Account with varying fees based on location.
Bank Transfer: Withdraw with a fixed fee.
Additional fees may apply.
By using the Finders Events platform, Users and Vendors acknowledge and agree to abide by the terms and conditions outlined in this Payment Transactions Policy.
Finders Events LLC may employ an account flagging system as a means to monitor and address any violations of our Terms and Conditions. This system is designed to identify and respond to activities by Event Organizers and Vendors that breach our established guidelines. Both Event Organizers and Vendors should be aware that they are subject to potential penalties for such violations, which can include, but are not limited to, suspension or termination of their accounts on our Platform. We take these measures to ensure a safe, fair, and compliant environment for all Users, and we encourage everyone to familiarize themselves with and adhere to our Terms and Conditions to avoid such repercussions.
Finders Events LLC reserves the right to modify these Terms and Conditions at any time. Users will be notified of any changes, and continued use of the Platform after such notification constitutes acceptance of the modified terms.
If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us through the contact information provided on our website.
Terms and Conditions for Vendors:
These Terms and Conditions (“Agreement”) govern the use of the Finders Events LLC platform (“Platform”) by vendors (“Vendors”). By accessing or using the Platform, Vendors agree to comply with and be bound by this Agreement. Please read these terms carefully before using the Platform.
1.1 Vendor Registration: Vendors must complete the registration process and provide accurate and up-to-date information, including business details, contact information, services offered, pricing, availability, and any other requested information.
1.2 Account Security: Vendors are responsible for maintaining the security and confidentiality of their account credentials, including passwords. Any activity that occurs under a Vendor’s account is their sole responsibility.
2.1 Vendor Profiles: Vendors are responsible for creating and maintaining accurate and comprehensive profiles on the Platform, including business information, services offered, pricing, availability, portfolio, and contact details.
2.2 Content Ownership: Vendors retain ownership of the content they provide on the Platform, including images, descriptions, and portfolio materials. However, by submitting content, Vendors grant Finders Events LLC a non-exclusive, worldwide, royalty-free license to use, display, modify, reproduce, and distribute the content for the purposes of operating and promoting the Platform.
2.3 Content Accuracy: Vendors are responsible for ensuring the accuracy, legality, and quality of the content they provide. Vendors must not misrepresent their services, pricing, availability, or any other aspect of their offerings.
3.1 Professionalism: Vendors agree to conduct themselves in a professional manner when interacting with event hosts and other users of the Platform. This includes maintaining prompt and clear communication, providing high-quality services, and adhering to industry standards and ethical practices.
3.2 Compliance with Laws: Vendors shall comply with all applicable laws, regulations, and industry standards in the provision of their services, including obtaining necessary licenses, permits, and insurance.
3.3 Vendor Availability: Vendors shall keep their availability up-to-date on the Platform and promptly notify event hosts of any changes or unavailability.
3.4 Vendor Communication: Vendors agree to respond to inquiries and messages from event hosts in a timely and professional manner. Failure to do so may result in account suspension or removal from the Platform.
4.1 Booking Process: Vendors acknowledge that event hosts may book their services through the Platform. Once a booking is confirmed, Vendors are obligated to provide the agreed-upon services, subject to any specific terms agreed upon between the Vendor and the event host.
4.2 Commission: Vendors agree to pay Finders Events LLC a commission fee based on the agreed-upon percentage of the total booking value for each successful booking made through the Platform. Commission rates and payment terms will be communicated separately.
4.3 Payment Processing: Vendors authorize Finders Events LLC to facilitate the processing of payments from event hosts on their behalf. Payments will be made to Vendors in accordance with the agreed-upon payment terms, after deducting the applicable commission fees.
5.1 Review System: Vendors acknowledge that event hosts may leave reviews and ratings regarding their services on the Platform. Vendors understand that these reviews and ratings will be publicly displayed on their profile.
5.2 Review Disputes: In the event of a dispute regarding a review or rating, Vendors may contact Finders Events LLC to address the issue. Finders Events LLC reserves the right to remove or modify reviews that violate its policies or are deemed fraudulent or malicious.
6.1 Vendor Termination: Vendors may terminate their account on the Platform at any time by providing written notice to Finders Events LLC.
6.2 Platform Suspension or Termination: Finders Events LLC reserves the right to suspend or terminate a Vendor’s account and access to the Platform, with or without cause, at its sole discretion. Reasons for suspension or termination may include but are not limited to violations of this Agreement, misconduct, fraud, or non-compliance with applicable laws and regulations.
7.1 Finders Events LLC Intellectual Property: All intellectual property rights related to the Platform, including the website, branding, logos, and content, are owned by Finders Events LLC. Vendors agree not to use, copy, reproduce, or distribute any intellectual property belonging to Finders Events LLC without explicit written permission.
8.1 Indemnification: Vendors agree to indemnify and hold harmless Finders Events LLC, its directors, officers, employees, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising out of or related to their use of the Platform or their provision of services to event hosts.
8.2 No Liability for Third Parties: Finders Events LLC shall not be liable for any actions, omissions, or conduct of event hosts, users, or third parties utilizing the Platform.
8.3 Limitation of Liability: In no event shall Finders Events LLC be liable to Vendors for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the Platform or this Agreement.
9.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which Finders Events LLC is based.
9.2 Dispute Resolution: Any disputes arising out of or related to this Agreement shall be resolved through negotiation or alternative dispute resolution methods. If a resolution cannot be reached, the parties agree to submit to the exclusive jurisdiction of the courts in the relevant jurisdiction.
10.1 Modification of Terms: Finders Events LLC reserves the right to modify or update these Terms and Conditions at any time. Vendors will be notified of any changes, and continued use of the Platform after such notification constitutes acceptance of the modified terms.
By accessing or using the Finders Events LLC platform as a Vendor, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.